When I was looking to purchase my first Bonsai, I came across Zen Garden and their variety of options for beautiful bonsai’s. I am happy I chose the one I did and it came packed very secure in a beautiful pot ready for its new home! The instructions included were also appreciated and listed everything I needed to know on how to care for it as well.

Ì purchased my bonsai last week and just received it today. So excited to open the box, tree was packaged securely, when I got it out of the box I fell in love with my bonsai. It was better than I expected. Can’t wait to see it bloom. Thank you

Far exceeded my expectations, the tree was meticulously packaged and arrived in perfect condition, such a Beautiful addition to my home

Another beautiful Bonsai. Highly recommend this company.

Arrived well packaged, great kit for starters!

1/5/23.
I have purchased 6 Bonsai Trees from Lorraine. My first one I purchased at a checkout in Grocery store (US) did not knew what it was. Since then I have met highly professional, helpful knowledgeable Lorraine and would not even consider to purchase from any one else.
Plant came yesterday , on time, great shape new petals….. happy , happy.
Thank you Lorraine . Ilse

My entire interaction with Zen Garden was awesome! Amazing customer service & quick shipping. Would definitely recommend.

The complete experience from ordering to delivery was top notch. Definitely a go to place for quality product.

Arrived on time, beautiful young/baby tree with the kit including pellets, soil, river rocks and a gorgeous ceramic rectangle pot for repotting when the time comes. The pot includes a bottom piece to put under the pot for catching water that drains. Drains are covered with mesh, ready to go.
There were 3 brochures included with instructions for everything from watering, to repotting and styling. Everything was in excellent condition.
Not sure if it was the owner or manager of the store who contacted me but when I ordered the juniper bonsai tree and kit I had left instructions to please not make the label obvious as it was a Christmas gift for my daughter and she contacted me through email. She made it clear she would do her best to hide what it was, and was holding off until as close to Christmas as possible to ship it so that it would be safe until then, and I would not have to take care of it as long. She patiently answered me whenever I had questions or concerns and walked me through anything I had to do to care for it (I have a black thumb, I seem to kill all plants!) so my daughter would have a live tree on Christmas!
Would buy things here again in a heartbeat! Wonderful store, excellent customer service, and they go above and beyond what is expected! Thank you for this wonderful experience. -Dawn Doyle

Beautiful healthy tree. Superb packing. Highly recommend!!!

This has been the MOST pleasant experience I have ever had in relation to buying a Bonsai,
Lorraine was extremely helpful and always went out of her way to help. The tree is beautiful ,Highly highly recommend

This Styled Tiger Bark Ficus look more better than expected. It has nice big trunk with an aerial root from top to the ground. Loved it!
Out of stock? Thanks to Lorraine for the email updates while waiting for this beautiful bonsai!
Now it is sitting in a small tent greenhouse. :)

Arrived in perfect shape, not a needle out of place. Lorraine held off sending it due to a cold snap in Edmonton but it arrived (three days total shipping time) shortly thereafter. It's simply beautiful. Many thanks.

Pierre

I read all the positive reviews on this site and thought that’s definitely BS. But wow was I wrong. The tree was amazing and the lady who runs it answered all my stupid questions and she couldn’t have been more accommodating. I’m buying from here again guaranteed.

I bought it as a present for my husband and very satisfied with juniper bonsai tree! It was well packed and included thorough instructions how to take care of it! The tree is gorgeous!