I purchased multiple bonsai from Zen Garden and Bonsai. All showed up in fantastic shape, as close to the pictures shown as I would have never thought possible from online tree shopping.
The service, care and support from Zen Garden and Bonsai exceeded the service found when going into a local nursery and talking to staff in person. Made sure the trees were shipped in the best timed way to ensure healthy specimens when they showed up and kept me informed along the way. Packaged well, great instructions and some extra pointers via email before they arrived.
All around best online shopping experience I have ever had. Plus the trees are beautiful and healthy. Oh, and the pots are gorgeous.
Purchased 3 bonsai trees,they arrive fast and I can't wait to order more .