Tiny “Tim” (juniper) arrived well packaged & on time. Purchased as a b/d gift for our daughter. No bottle of Bonsai Food in 📦 kit. Not sure this kit is worth over $100.00
Received in perfect condition and as advertized. Appreciate your efforts to use only recycleable or bio-degradeable materials.The written material included was very helpful.
I was so impressed with how everything was carefully packaged for transport. Absolutely healthy tree and the instructions were easy to follow. You can tell that the grower cares for his trees and is willing to help out with any questions or concerns. I’m very impressed!
Arrived well packaged, great kit for starters!
Arrived on time, beautiful young/baby tree with the kit including pellets, soil, river rocks and a gorgeous ceramic rectangle pot for repotting when the time comes. The pot includes a bottom piece to put under the pot for catching water that drains. Drains are covered with mesh, ready to go.
There were 3 brochures included with instructions for everything from watering, to repotting and styling. Everything was in excellent condition.
Not sure if it was the owner or manager of the store who contacted me but when I ordered the juniper bonsai tree and kit I had left instructions to please not make the label obvious as it was a Christmas gift for my daughter and she contacted me through email. She made it clear she would do her best to hide what it was, and was holding off until as close to Christmas as possible to ship it so that it would be safe until then, and I would not have to take care of it as long. She patiently answered me whenever I had questions or concerns and walked me through anything I had to do to care for it (I have a black thumb, I seem to kill all plants!) so my daughter would have a live tree on Christmas!
Would buy things here again in a heartbeat! Wonderful store, excellent customer service, and they go above and beyond what is expected! Thank you for this wonderful experience. -Dawn Doyle