I ordered a bonsai this Christmas. It came at a reasonable speed in delivery and the tree was totally intact. However the pot was broken from deliver… I sent zen bonsai a email and they responded within minutes and that very same day sent me a new pot! I am super happy with my experience and very thankful I used zen bonsai!
I went the store’s suggestion and received the Chinese Elm. It looks a little worse for wear but I guess it’s in a winter stage. We shall see? I’m excited to see it grow.
HI Zen Garden and Bonsai
i have a suggestion for your business i have problem with the delivery purolator did a good job in ontario but in quebec not you should make sticker from your business and but on the delivery box ex( bonsai inside ship quickly to the owner ) i lose a day to find where my bonsai if didn find I think he would have died. purolator didn respect the delivery The bonsai was well packaged and came with a very good pot. very happy with my purchase thanks and have a good day
It arrived in excellant shape, no leaf drop, verry green and healthy. Thank you for your shipping care even with winter delivery. Verry happy with all.
i was thrilled to receive my Bonsai for the holidays. It was very well packaged and arrived soon after the order. I would recommend purchasing from this company.
It was a pleasure dealing with Zen to acquire this perfect specimen. They are both very helpful and very knowledgeable. I will look forward to buying from them again. The Chinese Elm arrived in perfect condition having been packaged very effectively. Don’t hesitate to purchase from Zen Gardens!